Junior Spare Parts Technician (m/f/d)Chiloeches

We are looking for a young professional to join the Spare Parts Department team within the Earthmoving Division. The role will focus primarily on managing orders for the Technical Service Department, without excluding direct customer support in the assigned service area.

Responsibilities

• Customer service and spare parts sales.
• Handling inquiries from dealers and direct customers.
• Advising customers and dealers on spare parts sales.
• Administrative management of spare parts sales orders: purchasing, distribution, sales, and invoicing.
• Managing spare parts orders for technical service processes: ordering parts and distributing them to field and workshop technicians.
• Handling returns of unused parts from service processes.
• Processing parts returns and replacements within service operations.
• Assisting the service coordinator in the preparation of repair estimates.
• Administrative management of spare parts inventory for the technical service department

Competencies

Knowledge

• General knowledge:
  • Higher vocational training in mechanics or maintenance.
  • B1 level of English.
  • Office IT skills.
• Work environment knowledge:
  • Experience with construction machinery is a plus.

Skills

• Operational skills:
  • Proficient in using different communication tools.
  • Methodical in following internal company procedures.
  • Ability to anticipate supply issues.
  • Proactive and autonomous in collaborating with colleagues.
• Cognitive skills:
  • Ability to synthesize information when writing emails and internal communications.
  • Active listening to internal and external client needs.
  • Strong communication skills.
• Interpersonal skills:
  • Willingness to learn and improve by identifying own weaknesses and requesting additional training or information.
  • Ability to listen and handle support requests; open to feedback and guidance, projecting a positive image.
  • Strong customer focus and proactive attitude

Our Offer

• Permanent contract directly with the company.
• Integration into a qualified team of professionals with a wide range of development and continuous training projects.
• Collaborative work environment.
• Flexible working hours according to company policy (including measures to support work-life balance, 25 working days of vacation, flexible hours pool, etc.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Penelope Urrutxurtu Azcaraz.

One Passion. Many Opportunities.